Terms & Conditions

Welcome to Safaa Car Wash Company. By using our services, website, or contacting us for car wash and related services, you agree to the following Terms & Conditions. Please read them carefully.

1. Definitions

  • Company refers to Safaa Car Wash Company.
  • Customer/User refers to any individual or entity using our services.
  • Services refer to car wash, detailing, cleaning, and any related services offered by the Company.

2. Services

Safaa Car Wash Company provides professional car wash and vehicle cleaning services. The scope, pricing, and availability of services may vary by location and are subject to change without prior notice.

3. Appointments & Bookings

  • Bookings may be made via phone, email, website, or other approved platforms.
  • Customers are responsible for providing accurate vehicle and location details.
  • The Company reserves the right to refuse or reschedule a booking due to weather conditions, safety concerns, or operational reasons.

4. Pricing & Payments

  • All prices are quoted in applicable local currency unless stated otherwise.
  • Prices may vary based on vehicle size, condition, and selected services.
  • Full payment is due upon completion of the service unless otherwise agreed.
  • Any additional services requested during service delivery may incur extra charges.

5. Customer Responsibilities

  • Customers must ensure that the vehicle is accessible at the agreed time and location.
  • Personal belongings and valuables should be removed prior to service.
  • The Company is not responsible for pre-existing damage, loose parts, or aftermarket fittings unless caused by proven negligence.

6. Damage & Liability

  • Safaa Car Wash Company takes utmost care while servicing vehicles.
  • The Company shall not be held liable for:
    • Pre-existing scratches, dents, paint defects, or wear and tear.
    • Damage caused by faulty parts, poor paint quality, or prior repairs.
  • Any concerns or claims must be reported immediately upon service completion.

7. Cancellations & Refunds

  • Cancellations should be made in advance where possible.
  • Refunds, if applicable, are issued at the Company’s discretion based on the service stage and circumstances.
  • No refunds will be provided for completed services.

8. Health, Safety & Environment

  • The Company follows safety and environmentally responsible practices.
  • Customers agree to comply with all safety instructions provided by staff during service.

9. Intellectual Property

All content, logos, branding, and materials related to Safaa Car Wash Company are the intellectual property of the Company and may not be used without prior written consent.

10. Privacy Policy

Customer information shared with Safaa Car Wash Company is kept confidential and used only for service-related communication, unless required by law.

11. Changes to Terms & Conditions

Safaa Car Wash Company reserves the right to modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws applicable in the United Arab Emirates and India, depending on the service location.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Email: info@safaacarwash.com

Mobile:
UAE: +971-50-2818466
India: +91 xxxxx

Address:
Head Office – Dubai
Warba Centre
Dubai
United Arab Emirates

Branch Office – India
Flat No-01, Varad Apartment
Prashant Nagar, Pathardi
Nashik, Maharashtra, 422010